A failed inspection
The report names deficiencies, but you need help understanding which repair work to arrange and what information a contractor needs.
03 · Healthy & Dry · Taranaki
Healthy Homes repairs
A Healthy Homes report has identified work that needs doing. Send the report and get help turning the repair items into an agreed scope of work.
For landlords, property owners and property managers in Taranaki.
Recognise the problem
You have the findings. Now organise the work.
This service starts with the repair items already identified. A full copy of the report is more useful than a list of pass or fail labels.
Several connected problems
Ventilation, recurring damp and damaged finishes may need to be dealt with in sequence. Repainting alone may leave the underlying issue unresolved.
Repairs before a follow-up
You have a target date for the next inspection or tenancy. The work and any separate trade visits need to be scoped before a completion date is agreed.
The work
Repair work based on the reported items
Healthy & Dry reviews the requested work against the report and property conditions. The agreed scope may include:
- A repair schedule identifying the report items included in the work.
- Ventilation and condensation improvements within Healthy & Dry's scope.
- Repairs to moisture-affected surfaces, linings and finishes where appropriate.
- Mould treatment associated with the agreed repair areas.
- Preparation and repainting of repaired rooms or affected finishes.
- Identification of items requiring other trades, further investigation or approval.
- Agreement on the completion information needed for the owner or follow-up assessor.
This is a repair service, not a Healthy Homes inspection or certification service. Heating, insulation, drainage, electrical and other specialist items must be individually scoped with the appropriate provider. A report does not mean every listed item is included in our quote.
Your report
Turn the report into a clear repair list
Send the complete report, including photographs and any recommendations. Tell us which items you want addressed, whether another contractor has already completed work and who will review the result.
The repair scope should connect each agreed job to the relevant finding. If an item is unclear, needs further investigation or involves a different trade, resolve that before treating it as an included repair.
What to consider
- The report date and the affected rooms or building areas.
- The individual failed items and supporting photographs.
- Any recommended work, assessor comments or existing contractor findings.
- The requested completion date and arrangements for a follow-up inspection.
The healthy homes standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. The applicable requirements and any exemptions need to be assessed for the property; this page does not decide them.
How it works
From the first enquiry to agreed work
Share the report
Provide the full report, property location, photos and your priorities. Explain any deadline and whether tenants are living at the property.
Separate the work items
Identify the requested repairs, work needing other trades and anything requiring clarification from the assessor. A site visit may be needed to scope the work.
Agree price and access
Confirm the included jobs, exclusions, materials, approvals and access arrangements before setting the work schedule.
Complete the agreed repairs
Carry out the confirmed work and provide the agreed completion information. Arrange any necessary follow-up assessment separately; a pass is not promised by the repair quote.
Before we start
Prepare the report and property details
- Keep the full report and photographs together, rather than sending only its final score.
- List any work already completed and retain the relevant contractor documentation.
- Identify who can authorise the work and communicate with tenants or the assessor.
- Discuss access, notice and any room restrictions with the landlord or property manager.
- Tell us about known leaks, electrical concerns or suspect building materials before a visit.
Do not cover up damaged areas just to prepare for a follow-up inspection. Keep the findings available so the cause, repair and any further assessment can be considered.
Scope, cost and timing
Scope the jobs before promising a date
Costs depend on the individual defects, access, materials, extent of damage and trade involvement. Report photographs can help with an initial discussion; hidden conditions may change the work needed.
A deadline is useful planning information, but product availability, access and other trades affect timing. The work schedule must be confirmed before treating it as booked.
The owner or property manager remains responsible for arranging any follow-up inspection and keeping the required property records. Agree what repair documentation will be supplied as part of this job.
Healthy & Dry enquiry
Which report items need repairing?
Upload the report or describe the findings. Healthy & Dry will discuss the work it can undertake and any separate requirements.
Useful details to include
- Full Healthy Homes report and relevant photos
- Property town and the rooms or items affected
- Work already completed or allocated to other trades
- Occupancy, access contact and any follow-up deadline
The report is used to discuss repairs. Submitting it does not book an inspection, certify the property or guarantee a pass.
Your questions
Frequently asked questions
Have a question about repairs after a Healthy Homes inspection? Read the answers below, or use the enquiry form to discuss your property.
Do you carry out the Healthy Homes inspection?
This is a repair service through Healthy & Dry, guided by an existing report. It does not provide a Healthy Homes compliance assessment or certificate. If you do not yet have findings, arrange the appropriate assessment before asking for a compliance decision.
Why do you need the full report?
The full report shows the affected items, photographs and context behind the findings. That helps distinguish the work you want included from items needing another trade or further clarification. A fail label alone is not enough to prepare a dependable repair scope.
Can you fix every item in a failed report?
The items need to be reviewed individually. Healthy & Dry handles its agreed treatment, ventilation and repair scope. Heating, insulation, drainage, electrical or other specialist work may require an appropriate separate provider. The quote should state exactly which items it covers.
Will the repairs guarantee a pass?
No. The quote covers the agreed repairs. Whether the property meets the applicable requirements is a separate assessment, and other defects or incomplete items may still need attention. Keep the repair records and arrange any required follow-up with the appropriate assessor.
Is removing the mould enough to resolve the report?
It depends on the findings. Surface treatment may be one part of the work, but ventilation, moisture sources or damaged materials may also need attention. Follow the reported issues and agreed repair scope rather than assuming that a cleaner-looking room resolves everything.
Can the work be planned while tenants are living there?
Tell us the occupancy and access arrangements at the start. The scope, affected rooms and any separate trades determine what access is needed. The landlord or property manager should arrange the necessary notices and discuss disruption before work dates are confirmed.
Can repairs include painting or repainting?
Yes, preparation and repainting of affected rooms or repaired finishes can be included in Healthy & Dry's agreed work. The surface condition and moisture problem need attention first. Confirm the areas, finish and price in the repair scope.
Can you quote from the report alone?
A report and clear photos are a useful starting point, but a visit may be needed to check access, materials or hidden damage. The work, price and exclusions are confirmed after review. Tell us any inspection or tenancy deadline before the schedule is agreed.
Send the report. Plan the repairs.
Tell us which findings need attention and when you need the work reviewed. Healthy & Dry can help establish the repair scope.